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Western Union Refunds | Forum

Topic location: Forum home » General » Scam
billyHill Moderator
billyHill Dec 25 '17
Original Story here : https://www.ftc.gov/enforcement/cases-proceedings/refunds/western-union-settlement-faqs

November 2017 Submit a claim now

If you lost money to a scammer who had you pay using Western Union between January 1, 2004 and January 19, 2017, you can now file a claim to get your money back.To submit your claim, start with one of these two options:

I got a pre-filled claim form.

I didn't get a claim form.

 

 

You must submit a claim by February 12, 2018.

What is this case about?

For years, many people who lost money to scams sent their payment through a Western Union wire transfer. Scammers contacted people and promised prizes, loans, jobs, discounted products or other financial rewards in exchange for money upfront. They also pretended to be family members in need of cash or law enforcement officers demanding payment. The scammers told people to send money through Western Union. No one received the cash, prizes or services they were promised.

Because of joint investigations by the FTC, the Department of Justice (DOJ), and the U. S. Postal Inspection Service, Western Union agreed to pay $586 million and admitted to aiding and abetting wire fraud. DOJ is now using that money to provide refunds to people who were tricked into using Western Union to pay scammers.


More is available at the link at the top....


spectrumAU Moderator
spectrumAU Dec 25 '17
Ok for those who's loss was recent and still have the WU receipt as proof.  But I wonder how many people still have it if the transaction was older.  I know I don't have it, I think mine happened in 2009.


I understand The DOJ would require proof of the transfer but think a lot of people wont be able to simply for that reason... and good luck to those who can claim some back.

billyHill Moderator
billyHill Dec 26 '17
Louise, it clearly states between 2004 and 2017. If you read the complete article ( I could not post it all because it is too long for this forum) there is a Q&A there :

I don’t have my paperwork anymore. Can I still submit a claim?

Yes. If you sent money to a scammer via Western Union, file a claim, even if you don’t have paperwork related to your money transfer. You may still be eligible for a payment.


Plus, is there a chance that if you did get a snail mail sent to you that the address you used back in 2009 is different than the one you use now? ( eg: it got lost in the mail) ?


there is a separate FAQ here : https://www.westernunionremission.com/frequently-asked-questions.aspx#a2


#8 says : Which Western Union transfers qualify?

All wire transfers within and outside of the United States made through Western Union between January 1, 2004 and January 19, 2017, may be eligible for remission.


#9 Do I have to be a United States citizen or in the United States to file a petition?

No. You are not required to be a United States citizen or in the United States to file a petition.


There is a logical diagram board on the link I posted in the OP as well. it shows the sequence(s) of yes/no logic for the process(es).


Just submit all the info you have if you don't keep receipts that long.... or just do nothing and get nothing, its your life and your choice.

The Forum post is edited by billyHill Dec 26 '17
spectrumAU Moderator
spectrumAU Dec 27 '17
Ok done, let's see what happens.


I reported him on RS way back so looked up that report which told me it happened Feb 2007.  I remember his first name, the WU office I used around 9 PM, the amount and where it was sent.  Maybe that's enough info to prove the transaction.


None of that except the date and amount went on the form, maybe they'll ask that later.


I still have the pics he used but doubt that is of much help.  lol

billyHill Moderator
billyHill Dec 27 '17
  Good luck . now wait a year or 2 and see if anything results from it

Hopefully the settlement admin will contact you soon so that you can at least have a contact person/company that you can deal with directly.

and lets not forget to thank the keepers of Romance Scam dot com for keeping their records that far back!!!! 
The Forum post is edited by billyHill Dec 27 '17
billyHill Moderator
billyHill Apr 8 '18
the date for applying for refunds has been extended. https://www.ftc.gov/enforcement/cases-proceedings/refunds/western-union-settlement-faqs

You must submit a claim by May 31, 2018.

see the link above for important instructions:
 
they are now warning that scammers are trying to scam the refunds. ( they will scam anything).
"
ALERT: People have reported scam emails about the Western Union refund program. You cannot apply for a refund via email. The only way to apply for a refund is to follow the steps below."
Vonski
Vonski Sep 3 '18
I am sorry I am just seeing this post. I have been a victim of a romance dating scam using Western Union and could have possibly benefited.  I have all my receipts.  I will contact Western Union fraud hotline tomorrow and see what they say.  Thank you for posting this.  It gives me hope that many agencies working together are making it harder for people to get away with this type of activity.  
billyHill Moderator
billyHill Sep 4 '18
Good luck in contacting them. May of 2018 has come and gone now. But if you are able to get anywhere with any of them ( WU/ Settlement admin, etc) please post that you were successful. Unless of course it winds up being a situation of someone telling you "don't tell anyone I did this for you......" type of thing. We don't want to get anyone in trouble
spectrumAU Moderator
spectrumAU Jan 25 '19
Over 12 months since lodgement and nothing heard.
billyHill Moderator
billyHill Jan 26 '19

that sounds like a good thing, Louise. They are saying they only contact people if there is something wrong with your submission.

From http://www.westernunionremission.com/

"

Update September 10, 2018. Over 180,000 petitions have been received in the Western Union remission process.  The claims administrator is currently reviewing and evaluating all submissions to determine eligibility.  If your petition is deficient, the administrator may contact you by mail to explain the deficiency and seek additional information.  After the petition review is complete, recommendations will be provided to the Department of Justice for final decisions.  Due to the large volume of petitions submitted, it is anticipated the petition review process will continue into 2019.  Payments cannot be issued until all petitions are reviewed.

"


you can also check in on them, Louise. From the FAQ on the site


"When will I get a payment?

It will still take some time—potentially a year or more—to process and verify petitions, and determine who is eligible to get a payment.  Check www.WesternUnionRemission.com for updates on the status of the process.

"


also I looked at the interactive map they have. on the first link I posted. there are over 4000 claims (close to 4200) from down under all by itself.


court is slow, lawsuits are slow. the bigger the total value gets and the more people involved the slower it all goes. its not unusual to expect an actual lawsuit like this to be 3 or 4 years from the time you report it until it is resolved (and paid out).

The Forum post is edited by billyHill Jan 26 '19
spectrumAU Moderator
spectrumAU Sep 15 '19
Well what do you know???  I got a reply on 4th Sept 2019.  It says...


Claim ID: WUU-400xxxxxx>>

 >>

Re:       Notice of Deficient Remission Submission
United States v. The Western Union Company
Court Docket Number: 1:17-cr-xxxx (M.D. Pa.)>>

 >>

Dear LOUISE xxxx,>>

 >>

Please be advised that we have received your Remission Form for the above referenced case. Your Remission Form has been deemed deficient for the following reason(s):>>

 >>

• You claimed a higher fraud loss than you previously reported, but did not provide sufficient documentation to support your entire loss.>>


You claimed you suffered a fraud loss of:>>

$120.00>>


You only provided proof of loss of:>>

$0.00>>


I am updating my claimed amount to: $ ______________________>>


Please enclose additional documentation and /or update the amount you are claiming above, and return this letter to the Remission Administrator’s address listed below by October 3, 2019. Please note that failure to provide the information requested may result in approval of only up to the dollar amount listed above.>>


Please submit your completed response to United States v. The Western Union Company, P.O. Box 404027, Louisville, KY 40233-4027 by October 3, 2019. Should you have any questions, you may call the Remission Administrator at (844) 319-2124 and visit www.WesternUnionRemission.com. >>

 >>

Sincerely,>>

Remission Administrator



spectrumAU Moderator
spectrumAU Sep 15 '19
My response to them...


1. there was no 'previous' report.


2. there was no receipt after all that time.


3. I emailed WU to try to get a copy of the receipt but had no response.


I think it will be a waste of time and effort.

The Forum post is edited by spectrumAU Sep 15 '19
billyHill Moderator
billyHill Sep 15 '19
sorry to hear that, Louise. Keep us updated, will ya?
Willi
Willi Apr 25 '21
Oh, wow, but I got to update this subject. Many scammers now are asking for (untraceable) gift cards, and there will be zero chance to ever get a reimbursement from Steam Wallet, Google Play, Apple or Sephora. Fortunately I was never scammed online, but I certainly know of the danger, I met several victims personally. The only certain way to avoid it is to never send any money to a person you have never met for real and whose identity cannot be verified officially.
billyHill Moderator
billyHill Apr 25 '21
Additionally, personal bank transfers such as Zelle (and I'm sure there are others) are also being used in scams. They may or may not be traceable, but the fact remains most legitimate businesses can be verified somehow, and if someone is asking for a personal transfer that is to wind up for business purposes, then you are taking a very large risk.

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